It is our mission to provide our residents and their families with superior care delivered by staff dedicated to the principles of kindness, compassion, service, and excellence in an environment where individuality, dignity, and value of those who are served, as well as those who serve, is nurtured and appreciated. We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends and families by offering them not only physical but emotional care, comfort, and support.
Everyone it's National Activities Professionals Week! Let's recognize the effort and dedication put in by our activity professionals to long term care, senior care center, adult day care, and retirement residents.
Monday, Jan 22nd 2018 14:05
Hope everyone has a fantastic Monday! #MotivationalMonday
Monday, Jan 22nd 2018 13:15
TROY, NY – November 20, 2017 – Azra Stracuzzi, administrator of The Pines at Heartwood Assisted Living Program, a 86-unit assisted living program on 15th Street in Troy, recently announced the results of their annual Department of Health survey, noting that they are operating free of any violations. “This is a significant accomplishment for our team and we are all very proud,” noted Stracuzzi, the administrator. “We have a great staff here, we do a tremendous amount of care training to keep our staff skills up to date, spend a good deal of time on customer service and work to make this center a great environment for our residents and their families, as well as our employees; it’s great for our staff to be recognized in such a way,” stated Stracuzzi. The Pines at Heartwood, located at 2405th Street, has been a healthcare resource and staple in the greater Troy community for many years now. “We are ecstatic for Azra and her staff, they work hard, do an exceptional job with customer service and now have been recognized for that standard they have set – they are a great example for other centers to follow,” stated Marvin Ostreicher, president and CEO of National Health Care Associates, the manager of The Pines at Heartwood in a recent letter to families announcing the news.
Friday, Jan 19th 2018 18:19