We wanted to write to you to tell you about the wonderful care of one of your nurses. Casey, who administers medications, went above and beyond her job for our family member staying at your facility in the skilled unit. Our mother/mother-in-law was released to your facility after a stay at St. Joseph’s Hospital. While we were there visiting, Casey administered drugs to keep her comfortable, got her ice cream when she wouldn’t eat anything, and even came into the room to encourage and feed her while OT was working with her. Every time Casey came in the room with her engaging smile and personality, our mother would break into a smile also. Casey has a vibrancy and a natural gift for helping others. We did tell her how much her care meant to us but we wanted to tell you also!
We would like to personally thank you and your staff for the amazing, thoughtful and kind services provided to us during this very difficult time of our Dad’s passing. The care, compassion, and generous spirit of your staff helped make the transition a much easier process than we thought possible. Thank you to Crystal, Kenny, Lisa, Rick, Tim, Jamie, Morgan, Linda, Paula, Hestand, Paulette, Michelle, Tammy Dawne, Jaska, Heidi, Cassandra, Casey, Mindi and Cyndi. Without each of these individuals taking the time to speak gently, treat our Dad with respect and dignity, and meet the needs we had as a family, this entire dying process would have been even more difficult. Please know that we are grateful and have certainly bragged about the care from the staff and administrators, along with giving accolades to your facility and to any and all that pass on their condolences to us. Thank you again for all you did to make this process easier. God bless.